At MazayaDeal, we strive to ensure your satisfaction with every purchase you make from us. If you are not entirely satisfied with your purchase, we're here to help with our refund and return policy.

1. Returns

We accept returns on eligible items within 15 days from the date of purchase. To be eligible for a return, your item must be unused, undamaged, and in the same condition that you received it. It must also be in the original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please contact us at [] to arrange for an exchange.

4. Non-Returnable Items

Certain types of items are non-returnable, including:

  • Gift cards
  • Downloadable software products
  • Perishable goods
  • Personal care items

5. Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

6. How to Initiate a Return

To initiate a return, please contact us at [contact email or phone number] to obtain a return authorization. Please include your order number and the reason for the return in your communication.

7. Refund Exceptions

There are certain situations where only partial refunds may be granted:

  • Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
  • Any item that is returned more than [number of days] days after delivery.

8. Contact Us

If you have any questions about our refund and return policy, please contact us at []. We are here to assist you and ensure your shopping experience with MazayaDeal is a pleasant one.

Thank you for shopping with MazayaDeal!

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